Brixly Elite - Sell Reseller Hosting in the USA and Germany!

Our Brixly Elite module provides you as a reseller the ability to sell Reseller Hosting plans, Premium Hosting plans and VPS Servers from a single module, completely free of charge to all resellers. 

Previously, the product ranges sold through the Elite module were restricted to the UK only, however, due to popular demand we are pleased to announce the release of our Reseller Hosting plans in the USA and Germany new

The feature request for this particular change can be found here...

https://feedback.brixly.uk/b/feature-requests/add-usa-to-the-brixly-elite-module-for-reseller-hosting-vps/

For more information on the module, and to get started click here

Today, we have released the ability to sell the following additional products...

cPanel Reseller EntryUSA and Germany
cPanel Reseller Pro - 50USA and Germany
cPanel Reseller Pro - 100USA and Germany
cPanel Reseller Pro - 150USA and Germany
cPanel Reseller Pro - 250USA and Germany
DirectAdmin Reseller EntryUSA and Germany
DirectAdmin Reseller ProUSA and Germany

 

FTP Backup Storage - Now Available

We are proud to introduce the release of our FTP Backup Storage, available immediately. Powerful, Affordable Backup Storage from 100GB to 10TB

https://brixly.uk/ftp-backup-storage/

Our FTP Backup storage is ideal as external storage for VPS and Dedicated Servers. 

Compatible with all server backup software that supports the FTP or SSH Protocol, including cPanel, Plesk, JetBackup 5 and more. 

Migration Center - Overwrite Accounts and Performance Improvements

Previously, you were only able to migrate an account where the account didn't previously exist, whereas now you are able to migrate an account where the account does exist prior to initiating a migration. 

It's important to point out, that in the event of migrating an account that is already present on the server, all contents of the account will be deleted entirely, and replaced with the contents from the remote server. 

We have also significantly improved account migration performance, which has been achieved by us 'synchronising' the contents of the account from the remote server, instead of the previous method of a full account backup/restore. 

Firewall Manager - Unblock IP Address now Live

Due to popular demand through our feedback portal, we have now added a 'Firewall Manager' to our client area allowing you to whitelist IP addresses from BitNinja. 

The original feature request can be found here...

https://feedback.brixly.uk/b/feature-requests/bitninja-unblock-ip-address-from-client-area/

The new functionality can now be found within the following menu items...

Client Area -> Main Menu -> Firewall Manager
Client Area -> Main Menu -> Support -> Unblock an IP Address

Firewall Manager: 

To whitelist an IP Address, simply enter the IP address in the provided field, and also provide a brief explanation as to why the IP address needs to be whitelisted. 

Once you click 'Whitelist IP Address', the IP address will be whitelisted immediately. 

Please note, you are only able to whitelist a maximum of 10 IP addresses.  

The following help article has been added in relation to the new functionality...

http://brixly.help/en/articles/5034475-how-do-i-unblock-or-whitelist-an-ip-address-from-the-bitninja-firewall

CrossBox Branding for Resellers

We are pleased to announce that we have now licenced CrossBox with branding capabilities, so you are now able to brand CrossBox under your reseller plan.

More information on how this works can be found here...

https://crossbox.io/faq/page/white-label-crossbox-as-a-reseller-or-customer

How to enable a custom brand for CrossBox:

The first step is to create an admin@domain.com e-mail address (replace domain.com with your actual domain name). If you already have it, then make sure you also have the password.

The next step is to log in with admin@domain.com to CrossBox.

In the side-navigation (drawer) navigate to Admin -> Branding and click the ADD fab button in the bottom-right corner.

crossbox_branding_profile.png

IMPORTANT: Make sure that the domains listed in the Host and SMTP/IMAP/POP3 fields have either CNAME or A record pointing to the server.

After you click SAVE, CrossBox will check for a CNAME/A record, and if the check fails, you'll get an error message:

mail.example.io hosts do not have CNAME or A record for mail.example.io or 259.69.118.111

Sometimes there may be a cached DNS response so you may want to wait before trying again, especially if you added the DNS record afterwards.

After you save the branding profile, you'll be able to access the branded version by using Host for webmail and SMTP/IMAP/POP3 for other mail clients.

High Resource Usage / LVE - Notifications

We are pleased to confirm that we have now enabled LVE / Resource Usage notifications on all of our servers. 

This functionality was requested through our feedback portal...

https://feedback.brixly.uk/b/feature-requests/high-lve-usage-resource-usage-notifications/

We have created the following article explaining the LVE notifications here...

brixly.help/en/articles/5012953-lve-resource-usage-notifications-overview

Who will be notified?
If you are a shared hosting client, you will be informed by email directly

If you are a reseller, you will be informed of the LVE faults for any of the sites directly by email which will come from noreply@cloudns.io

This email will outline the number of 'faults' (the number of times the LVE has been hit), along with the accounts affected.

Please note, that for the benefit of white-labelling, we do not at present send notifications to your customers directly.

How often will I be notified?
We will send usage alerts for any accounts hitting their LVE limits every 12 hours.

How many LVE faults need to be reported before I am notified?
As some of the LVE restrictions only 'slow down' a site, as opposed to taking a site entirely offline we don't notify for every individual fault.

Instead, we send notifications if an account exceeds its limits more than 100 times spanning the 12 hour period.

If you have any additional feedback, feel free to pop us a reply over on our feedback page for this particular feature request...

https://feedback.brixly.uk/b/feature-requests/high-lve-usage-resource-usage-notifications/

Improved Status Page with Alerting

We have introduced a new status page, which now allows you to subscribe to important updates or announcements regarding maintenance or service disruptions. 

You are able to subscribe to all updates or just those specific to your service...

 

We have also implemented a widget to our live chat, which will show real-time network status issues...

We hope that this change will allow us to improve communication overall in regards to network status changes and maintenance moving forward. 

Please note that you will not be spammed when you subscribe - we will only send emails when we submit updates manually to our status page, as opposed to any minor outage alerts (for this, you can use your own monitoring system).

Our old network status page can still be found here

WordPress Toolkit for cPanel - Now released!

We are extremely pleased to announce the release of the WordPress Toolkit for cPanel, available immediately on all cPanel servers.

Please note that the free tier is available immediately, with plans to introduce the WordPress Toolkit Deluxe within the next few days, as it requires some implementation and development work on our end. 

The following features are included free of charge for all accounts...

To join in the discussion regarding the upcoming WordPress Toolkit Deluxe click here...

https://feedback.brixly.uk/b/feature-requests/use-of-wp-toolkit-deluxe-for-resellers/

Feedback Portal now Added!

We have now introduced a new feedback portal, allowing you to add new feature requests and bug reports (such as within our client area, and more!).

Do you feel we have a missing feature or some functionality that would be incredible to be added to your hosting platform?

You can now request a new feature, and those which are most voted for will be taken into consideration for a future update 😎 

Our feedback portal can be found here...

https://feedback.brixly.uk 

Want a new feature to be added? You can view previous requests, and request new features directly from our chat widget!

Improved Changelog - now with notifications!

Taking on board some of our recent feedback, we have decided to completely revamp our changelog / release updates page with the ability to 'subscribe' to changes!


You will now also notice that our changelog conveniently shows right in our messenger / chat on our website and client area, making it incredibly easy to keep track of changes and improvements to our service. 


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